We take our users' privacy and data security very seriously and are committed to ensuring the highest standards of compliance to protect our users.
ZigZag is fully compliant with all applicable privacy laws in Canada.
a. Types of Information We Collect
b. How We Collect Your Information and Secure Your Information
c. Use of Your Information by Coherence Technologies Inc.)
d. Sharing Your Information with Other 3rd party companies
e. How You can Control Your Information
f. Children’s Privacy
1.3 (c) Use of Your Information by Coherence Technologies (Creator of ZigZag)The Information we collect we may use to: • Provide you with the products and services you request • Communicate with you about your account or transactions or product features or changes in our policies Consistent with applicable law, we may: • Send you offers and promotions of products or services. • Personalized marketing or advertising content. • Improve our product or services we offer. • Detect, investigate and prevent activities that may violate our policies or be illegal
1.3 (d) Sharing Your Information with Other 3rd party companiesWe will not share your information with other 3rd party companies except in limited circumstances - • When you direct us to share your personal information on social networking sites or specific third parties of your choice. • If we wish to share your details with a third party enterprise for select purpose, in which case we will take your explicit written permission before doing so. • We may share generic information for analysis or any other purposes. In that case we will ensure that the same will not disclose your personal identity directly or indirectly which will breach privacy of your information.
1.3 (e) How You Can Control Your InformationIn your account section of the ZigZag Platform, you can control your information: • You may update or correct your registration details • You may change or update your subscription plan • You may change or update the care team for your child
1.3 (f) Children’s PrivacyWe understand the utmost privacy protections required when collecting information about your child. • We use verifiable parent email address to ensure only a parent is registering and providing consent in accessing the features of our platform. • Our Chat feature is accessible only after login into the ZigZag platform using verified parent email address.
1.3 (g) Changes to Privacy PoliciesWe may update the privacy policies to accommodate industry practices, regulatory requirements and/or for other purposes. Where required by law, we will provide notice for updates to privacy policies and ask for your consent.
Special note about childrenThe ZigZag Platform is not designed or intended for use by children under the age of 16, and our Products and Services may not be purchased by children under the age of 16. If any part of the programming is shared with the children it is to be shared only under supervision of a verified ZigZag user. Access to such information must be solely controlled by the parent. We do not intentionally gather personal information from visitors who are under the age of 16. If you are under the age of 16, you are not permitted to submit any personal information to us. We use verifiable parent email address to ensure only a parent is registering and providing consent in accessing the features of our platform.